View Poll Results: Should EO/TQ provide Compensation Packs for game-caused issues?
Yes, they should respect their customers 9 100.00%
No, Server failures mean more profit for EO/TQ 0 0%
Voters: 9. You may not vote on this poll

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Old 2015-12-30, 05:46
  #1  
User136601646
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Default Compensation Packs for Server Issues

I used to play a game called League of Angels, which is very reminiscent of EO. One thing that I was impressed with on League of Angels was that they were very player oriented in that when a game issue arose, such as failed patches or disconnections, they would automatically give everyone a Compensation Pack. The Compensation Pack varied in what it contained depending on the issue caused by the game.

One thing that I find extremely frustrating in this game is the disconnection issue (or what I call "Server Farts", when mass numbers of players are disconnected all at once). Nothing irritates me more than using expensive minors to compose my main pets for maximum SP only to get disconnected shortly thereafter. It would also be appropriate to give a Compensation Pack for the current issue (Dec. 30, 2015) of our inablility to log into the game (all servers are down).

In situations like that, EO should provide everyone who was online at the time and who was disconnected with a Compensation Pack, which could include PPs, Unis, Saint XOs. If EO were to do something like that, it would send a message that they actually care about their customers/players. As it stands right now, it seems that EO/TQ could not care less about server issues and disconnections.

Sylanthis
Aries/Gemini

Last edited by User136601646; 2015-12-30 at 05:51.
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Old 2015-12-30, 07:41
  #2  
Nec Romancer
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What I find irritating about them is, these "GM's" take days to respond and when they do respond, it's usually a "copy and paste" response.

They don't care, because they think people will continue to spend money on the game.
There are some who will, but lately its become evident that there are only a few left that will, and it seems they are starting to wise up and move on.
Me? I havent spent any money on this game in years, and I am not going to, because I would be stupid if I did.

However, if they were to start caring, I would... until then, I will just play casually and keep my expectations where they are.
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Old 2015-12-30, 07:54
  #3  
User136601646
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I am inclined to agree with you Nec Romancer. EO is, in its origins, the product of a totalitarian culture. One party rule in Communist China, and its top-down orgainzational structure, leads to an enforced acceptance of what is offered. Customer service and customer satisfaction are alien concepts that are not tolerated.
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Old 2015-12-30, 08:13
  #4  
Rashon.
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The time for the new mount Skybreaker should be extended too because of this.
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Old 2015-12-30, 12:02
  #5  
RAI RYUGA
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You're totally right , who would vote "no" ?!

Warriors shoud recieve 14hits 2500% or even 3000% damage per blow
compensation skill and old skills modification + instant sp refiller we have been waiiting since 2011(edge of night).

The most important thing is to have open and claim for freeee not lamo pay to open packs.

Last edited by RAI RYUGA; 2015-12-30 at 12:13.
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Old 2015-12-30, 17:24
  #6  
SinghNature
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I totally agree with you but you should post this on EO facebook page or group. They hardly look at the forums and polls don't mean much to them.

But we should totally get something.
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Old 2015-12-31, 06:06
  #7  
RAI RYUGA
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once we get these pacs servers will never DC again

note in last summer, last day of eps sky park was ruined by server sudden crash for more than 7hours (till event ended) ...... i think we really must be compensated for that.

well it seems that CO team compensate his players
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Last edited by RAI RYUGA; 2015-12-31 at 09:45.
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Old 2016-01-04, 12:57
  #8  
RAI RYUGA
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Bro both of your poll cases are the same. When they respect their players, and when servers are stable------>their profit will increase. It may be impossible for servers to drop, if they totally care about them, and respect us.

Last edited by RAI RYUGA; 2016-01-04 at 12:59.
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